I was clearing up and I found a wad of papers from a bank.
Taxi drivers know a lot of people and some of the people we know have power.
I had a mortgage which was paid by direct debit from my bank account, a large payment went through and there was not enough payment for the loan. A little fecker from the bank rang me and gave me hell. It was really rough although once the shortage was brought to our attention the funds were paid.
Someone said that I should write to the bank with no reply. So I went into the head office and the little girl told me that they do not have a complaints department. Then I handed the letter into my local AIB in Raheny. 10 days later I got a reply to say that they had investigated the matter and found no problem. A customer advised me to write to the banking ombudsman with copies of the letters and times. A few days later I was asked to clarify a few points.
A customer who had been advising me phoned me and said that my case had shone a light into the darkest corners. He had gathered the offenders into his office and had great fun with them.The head manager had not listened to the tape at all.Everyone nearly died to hear how the staff member spoke to me on that day. Then questions were asked for around 20 mins. In the folder that I came across someone had written on a letter.
"This client may have mental issues"
I have made recommendations said my contact and I feel that heads should roll though that is not up to me.
My compensation £1200...
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