Virgin is a company which provides internet TV and other technical services here in Ireland.
Yes they also run an airline, but who would go with a company which would not go the whole way. Anyhow to keep it brief my wife put both our phones to Virgin and I really didn't know anything until someone told me that my phone must be broken as they couldn't contact me for a month.
Wow ! I had been cut off. They gave me a new number without telling me.
I had the service from WhatsApp and I contacted people via WA as well.
Now when you ring Virgin there is a hold on time of 30 to 40 minutes. Then you talk to a very polite Indian person. But they cannot find your phone number or your account number your name and address means nothing.
So I wrote to them and delivered a letter by hand to them in their office.
A week later there was no reply ??
So you have this massive group of workers who don't have access to the customers files while the big machine just trundles on.
A little complaints box would be great.
My wife got through a few times more and they told her that it would be all fixed by Monday. Not yet after a few more attempts.
Anyhow that is my 10c worth and what would a taxi driver know?
By the way Virgin dug up the same spot outside my house 3 times in the last 12 months.
This is another unbelievable story.
Aldi East wall rd in the car park a Chinese lady in a new car was pulling in and she was going to rip the whole side of the car until I stopped her. I convinced her to step out and I showed her what she was doing wrong. Then I saw it No insurance No tax disc No number plates.
She told me that she just bought the car and drove it here. WAIT FOR IT. NO DRIVING LICENSE. I was gobsmacked completely.
She bought the car and drove away. Listen I said please ring a friend who has a car and they will explain what you have to do.
I picked up a few things in the shop and shadowed her. Then back at the car I told her that I would have to drive her home and she promised to talk to her friends about all the things you have to do to drive a car. How the garage had not put number plates on the car is beyond me.
When I drove the taxi you would see something and say
"Well I have seen everything now"
2 weeks later you would be saying it again.
But that Chinese lady she really took the biscuit.
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