Saturday, November 08, 2025

Bad bad service.

 Virgin is a company which provides internet TV and other technical services here in Ireland. 

Yes they also run an airline, but who would go with a company which would not go the whole way. Anyhow to keep it brief my wife put both our phones to Virgin and I really didn't know anything until someone told me that my phone must be broken as they couldn't contact me for a month. 

Wow ! I had been cut off. They gave me a new number without telling me.

I had the service from WhatsApp and I contacted people via WA as well. 

Now when you ring Virgin there is a hold on time of 30 to 40 minutes. Then you talk to a very polite Indian person. But they cannot find your phone number or your account number your name and address means nothing.

So I wrote to them and delivered a letter by hand to them in their office.

A week later there was no reply ??

So you have this massive group of workers who don't have access to the customers files while the big machine just trundles on.  

A little complaints box would be great.

My wife got through  a few times more and they told her that it would be all fixed by Monday. Not yet after a few more attempts.

Anyhow that is my 10c worth and what would a taxi driver know? 

By the way Virgin dug up the same  spot outside my house 3 times in the last 12 months.

This is another unbelievable story. 

Aldi East wall rd in the car park a Chinese lady in a new car was pulling in and she was going to rip the whole side of the car until I stopped her. I convinced her to step out and I showed her what she was doing wrong. Then I saw it No insurance No tax disc No number plates.

She told me that she just bought the car and drove it here. WAIT FOR IT. NO DRIVING LICENSE. I was gobsmacked completely. 

She bought the car and drove away. Listen I said please ring a friend who has a car and they will explain what you have to do.

I picked up a few things in the shop and shadowed her. Then back at the car I told her that I would have to drive her home and she promised to talk to her friends about all the things you have to do to drive a car. How the garage had not put number plates on the car is beyond me.

When I drove the taxi you would see something and say 

"Well I have seen everything now"

2 weeks later you would be saying it again.

But that Chinese lady she really took the biscuit. 

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